- 625 S 4th St, Renton, WA 98057
- info@dokagency.com
- +1 425-242-5252
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Get the best coverage for your janitorial business
With access to over 100 top-rated insurance companies, we’re uniquely positioned to help janitorial professionals manage their biggest risks—whether you run a solo cleaning operation, manage a janitorial crew, or service commercial properties.
Instead of offering one-size-fits-all insurance, we customize protection based on your jobsite exposure, hours of operation, client contracts, and the unique liabilities of the cleaning industry—so you get exactly what you need at the most competitive rate.
✅ Why Our Landscaping Clients Choose DOK Insurance:
✔️ Access to 100+ carriers (top-rated)
✔️ Specialized policies for landscapers & lawn care pros
✔️ Equipment, liability, and workers comp coverage options
✔️ Fast, affordable certificates for jobs & contracts
✔️ Licensed advisors who understand your industry
Insurance You Should Consider
1.🧽 General Liability
General Liability Insurance covers the costs associated with injuries or property damage caused during janitorial operations. This includes claims such as slipping on a freshly mopped floor or damage to customer furnishings while cleaning.
Whether your team works in office buildings, schools, or hospitals, this policy protects against lawsuits, settlements, and medical costs resulting from accidents. It’s often required to secure commercial cleaning contracts and work in shared tenant spaces.
General liability helps preserve client trust and shields your business from devastating legal expenses.
2.🧼 Inland Marine / Equipment Coverage
Inland Marine Insurance protects the portable cleaning equipment your staff relies on. From floor buffers and vacuums to carpet extractors and electrostatic sprayers, this coverage applies while tools are in transit, stored off-site, or in active use.
Standard commercial property insurance often excludes these items when they’re away from the business location. Inland marine fills that gap, ensuring you can quickly recover from theft, fire, vandalism, or transport-related damage.
Ideal for businesses servicing multiple buildings or transporting tools between job sites daily.
3.🚚 Commercial Auto
Commercial Auto Insurance is essential for janitorial businesses that use vans or cars to move crews and supplies between jobs. It protects company-owned vehicles from accidents, theft, and third-party liability claims.
Whether you’re transporting mops and cleaning solutions or industrial-grade vacuums, this policy ensures coverage in case of collisions or on-road incidents. Coverage also extends to non-owned or rented vehicles if added to the policy.
Most commercial clients require proof of auto insurance for vendors accessing their premises.
4.🧍♂️ Workers’ Compensation
Workers’ Compensation Insurance provides medical care and wage replacement if your janitorial employees are injured on the job. Cleaning tasks often involve exposure to chemicals, repetitive strain, or slip hazards—making this coverage critical.
It protects your employees while also helping you meet legal requirements and avoid lawsuits. Whether your team is buffing floors overnight or working in a high-rise office, the policy ensures they’re covered if accidents occur.
It’s mandatory in most states once you hire your first employee, including part-time and seasonal workers.
5.🔐 Janitorial Bond
A Janitorial Bond protects your clients if one of your employees commits theft or property damage while working at their site. This is often a required part of cleaning contracts with property managers, government agencies, or financial institutions.
It doesn’t replace insurance, but acts as a promise that your business is trustworthy and financially accountable for employee dishonesty. If a client files a claim, the bond compensates them while your business repays the bonding company.
Offering bonded cleaning services helps you stand out and build credibility in a competitive industry.
Janitorial services are built on trust, reliability, and safety. These coverages ensure your business is protected every time your team enters a client’s space.
Real Janitorial Insurance Claims
1.🧼 Slip & Fall in Office Building
What happened: A janitorial company was cleaning the lobby of a commercial office building when a visitor slipped on a recently mopped floor. The area had no visible caution signs, and the injured party required surgery for a fractured hip.
The claim totaled $92,000 in medical and legal expenses. The janitorial company’s general liability insurance covered the full amount. This case emphasizes the importance of signage and safety protocols during cleaning operations.
Source: CoverWallet [link]
2.🧽 Chemical Spill Liability
What happened: During a routine cleaning job, a janitor spilled a concentrated floor cleaner that damaged the flooring of a retail store. The store owner filed a claim for replacement costs and business interruption.
The janitorial company’s policy paid out $18,300. This incident illustrates the risks of chemical handling and the value of having property damage and pollution liability coverage.
Source: Insureon [link]
Dedicated Commercial Insurance Team
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HOW DOK COMPARES TO OTHER AGENCIES
| Feature | DOK Insurance Agency | Other Agencies |
|---|---|---|
| Independent Agent | Yes | Often captive (only represent one carrier) |
| Licensed Business Insurance Experts | Yes | Varies by agency |
| Carrier Access | Access to top-rated national and specialty markets | Limited to one or few carriers |
| Ways to Contact | Phone, SMS, Email, Live Chat, In-Person, Online DOK Account | Phone or Email only |
| Online Quote Form | Yes – mobile-optimized and fast | Rarely available or outdated |
| Online Client Portal | Yes – 24/7 policy access and service requests | Rare or non-existent |
| Document Upload | Yes – secure upload through quote form | Often requires email or fax |
| Quote Turnaround Time | Same-day to 48 hours | Several days or longer |
| Coverage Expertise | Trucking, Non-Profits, Restaurants, Salons, Contractors | Generalized commercial service |
| Claims Assistance | Full-service claims support from start to resolution | Minimal support – refer to carrier |
| Extended Support Hours | Yes | ? |
| Community-Based | Locally trusted and actively involved | Often national or impersonal |
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